Xing Yang import and export co., LTD. Is a company engaged in the design, production and sales of electrical equipment.Our products include waterproof box, solar energy, ShiKong apparatus, instruments and meters, electrical products for construction, automotive and industrial automation instrument.Products are exported to more than 100 countries and regions.All export products have passed ROHS certification, LVD, IP68 and so on.
Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: What is the lead time?
A: Samples need 3-5 working days, mass products need 7-10 days.
Q: How do you ship the goods and how long does it take arrive?
A: Express(DHL,UPS,Fedex or TNT.), Air or Sea shipment is available depends on your need. It usually takes 3-5 days to arrive except Sea transportation.
Q: How to precede the order if I have logo to print?
A: Firstly, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. If mockup is ok, finally we will go to mass production.
Q: How to deal with the faulty?
A: Firstly, our defective rate is less than 0.2%, so there is no big problem to the lights. Secondly, we usually offer 2 years warranty for our lights. Thirdly, during the guarantee period, we will resend new lights with the new order for small quantity. If there are many lights don't work, we can repair them, then resend them to you.